About Jeffersonville Vermont Automotive
Providing quality car care in Jeffersonville, Vermont since 1998. Jeffersonville Automotive is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Jeffersonville and surrounding areas.
We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.
At Jeffersonville Automotive, we follow a strict Code of Ethics so
customers will know up front what to expect.
As part of this code, we pledge
to:
- Perform high-quality repair service at a fair and just price.
- Use only proven merchandise of high quality distributed by reputable firms.
- Employ the best skilled technicians obtainable.
- Furnish an itemized invoice for fairly priced parts and services.
- Have a sense of personal obligation to each individual customer.
- Recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
- Offer the customer a price estimate for work to be performed.
- Furnish or post copies of any warranties covering parts or services.
- Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
- Notify the customer if appointments or completion promises cannot be kept.
- Maintain customer services records for one year or more.
- Exercise reasonable care for the customer's property while in our possession.
- Maintain a system for fair settlement of customers' complaints.
- Cooperate with established consumer complaint mediation activities.
- Uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
- Uphold the integrity of all members of the Automotive Service Association.
Experience the advantages that our family owned service center offers you.
Schedule an appointment or find out more about what we can do for your vehicle, contact us at 802-644-2858.
